The solutions we offer to industrial customers have the ambition to satisfy different requests in terms of market flexibility and transparency. Our approach is to provide you with access to the main European markets by offering clear and transparent products.
This service operates from Monday to Friday from 9:00 am to 6:00 pm. The cost of the call depends on the contractual conditions applied by your telephone operator.
In compliance with the provisions of Article 17 of Annex A to Resolution 258/2015/R/com of 29/05/2015 (TIMOE - Integrated text for non-payment of electricity) and to Art. 20 of Annex A to resolution no. 99/11 dated 21/07/2011 as amended and supplemented (TIMG - Supplemented text for gas non-payment)
Do you want to submit a complaint?
For any problem or inefficiency regarding your supply of natural gas, you can send a complaint to Alpiq Energia Italia SpA by filling out the appropriate form.
Complaint form for the supply of natural gas to be sent by post to:
Alpiq Energia Italia SpA
Via Marostica, 1
IT 20146 Milan