Energit S.p.A. in Cagliari

Energit is a fully-owned Alpiq subsidiary that offers solutions for customers with an annual electricity consumption of up to 1 million KWh. This includes small and medium-sized enterprises, retailers, tradesmen and self-employed persons. Acquired in 2006, Energit has its head office in Cagliari and branch offices in Milan and Rome.

With the acquisition of Energit, Alpiq now covers all segments of the Italian electricity market. The distinguishing features of Energit's standard offerings and customised solutions are their simple, clear structure and their requirement-driven design to suit any set of needs.

Thanks to its incorporation in a Group with a balanced production mix and thanks to investments in renewable energies, Energit is also able to offer green energy certified according to the Renewable Energy Certificate System (RECS). The company's consolidated technical know-how, coupled with the application of modern, flexible IT systems developed in-house, also allow it to conclude online contracts. In addition, it offers a wide range of customer services such as detailed analyses of consumption, invoices and payments, thereby ensuring efficient, transparent management of relations with its own suppliers.

Close-knit sales network

When it comes to marketing, the company operates a close-knit network of agents aimed at the SOHO (Small Office, Home Office) segment as well as a team of partners specialising in SMEs (higher-consumption customers). The entire sales network is supported by a programme for continual further training. Associations are offered advantageous partnerships which result in framework agreements. Households are offered a "green" service that freezes the price of energy components over the entire delivery period. Another distinguishing feature is the customer service structure. Indeed, Energit is one of the few market players in Italy that has long maintained an internal structure for customer care. This enables customers to enjoy a direct, professional relationship with the company.